From day-to-day support to cloud migrations and cyber security, we look after the technology so you can focus on running your business.
Onsite or remote support, daily or weekly, to suit how your business works. Outsourcing your IT is a cost-effective alternative to an in-house team.
Monitoring and management of your business infrastructure to keep availability high and disruption to a minimum.
Keeping your technology stack secure is the top priority, and preventing data loss is essential for every business.
Whether it is a repetitive task, a source of human error or simply time saved, there is often potential to automate it and gain real efficiencies.
Microsoft 365, Azure, Entra ID, G-Cloud and Amazon Web Services. Moving your infrastructure to the cloud can feel daunting, and we are here to help.
Growing, or planning to offer new services or products? We plan and deliver the technology platforms to support you.
Whether you need changes to an existing site or a complete makeover, our engineers can design and build it.
Looking for faster or more reliable internet? Has your phone or mobile service become expensive, or do you need more features? We have many options to meet your needs.
Every package includes proactive monitoring and a named team who know your systems. Pricing depends on the number of users and sites, so ask us for a tailored quote.
Essential managed IT for smaller teams that need reliable remote support and protection.
Includes
Adds on-site visits, a dedicated technical contact and a full cloud security suite.
Everything in Happy, plus
Our complete service, with on-site presence, IT Director level governance and procurement.
Everything in Happier, plus
| Service | Happy | Happier | Happiest | What it is | Business value |
|---|---|---|---|---|---|
| Portfolio assessment and review | ✓ | ✓ | ✓ | Annual technology assessment against trends and opportunities | Aligns the technology strategy with business goals and objectives |
| Remote desktop support | ✓ | ✓ | ✓ | Email and phone support for prompt resolution of issues | Maximises user productivity through increased technology availability |
| Essential network management | ✓ | ✓ | ✓ | Baseline firewall configuration and network monitoring to ensure a functional network | Strengthens your security and networking posture against threat actors |
| Cloud management | ✓ | ✓ | ✓ | Microsoft 365 management and anti-virus and anti-malware protection for your digital assets | Scales with your business goals and objectives |
| Performance analytics | ✓ | ✓ | ✓ | A monthly report on your IT performance and areas for improvement | Supports continuous improvement of your technology and delivery |
| Compliance management | ✓ | ✓ | ✓ | Standard guidance on UK GDPR and Cyber Essentials so legal obligations are met | Keeps the estate secure against threat actors |
| On-site support | Not included | ✓ | ✓ | Ad hoc support visits to address critical issues and transfer essential site knowledge | Maximises user productivity through increased technology availability |
| Technical consultancy | Not included | ✓ | ✓ | A dedicated IT representative familiar with your industry, for personalised and informed support | Future-proofs the technology estate in line with business goals |
| Enhanced network management | Not included | ✓ | ✓ | Network segmentation and Wi-Fi management for improved efficiency and reduced costs | Optimises your network to meet the needs of your business |
| Cloud security suite | Not included | ✓ | ✓ | Microsoft 365 backup, secure password manager and mail filtering | Enhanced security with data insights that inform next steps |
| Quarterly performance review | Not included | ✓ | ✓ | Regular service reviews covering new technology and alignment with business objectives | Validates technology progress against your business plan |
| On-site support plus | Not included | Not included | ✓ | A dedicated IT representative on site for real-time support and a secure, robust environment | Maximises user productivity through increased technology availability |
| Governance | Not included | Not included | ✓ | CTO and IT Director level expertise for strategic IT planning and project management | Aligns the technology strategy with business goals and objectives |
| Advanced cloud management | Not included | Not included | ✓ | In-depth cloud services management and advanced network support | Greater maturity, better data insights and estate performance |
| IT procurement | Not included | Not included | ✓ | Professional guidance on IT procurement so you are properly covered with quality products | Lower total cost of ownership through an expanded supply chain |
| Innovation | Not included | Not included | ✓ | Invitations to events and product previews for a closer working relationship | Get ahead and lead through technology innovation |
| Security review | Not included | Not included | ✓ | A comprehensive security review so both our environments meet the highest standards | Guards your business against constantly adapting threat actors |
We also offer a bespoke service, built around your specific business needs. Talk to us about it.
Every service we provide maps to one of four focus areas, each with a clear outcome for your business.
Technology upgrades, cloud migration and modernisation of legacy systems.
Client valueStreamlines operations and enhances competitiveness.
Automation, process optimisation, and cost and workflow management.
Client valueReduces costs and increases productivity.
Security solutions, threat assessments and compliance adherence.
Client valueProtects assets and ensures regulatory compliance.
IT consulting, strategy development and ongoing support services.
Client valueAligns IT initiatives with business objectives.
Our technology partners
We will review your infrastructure, security and Microsoft 365 set-up, then give you a clear, plain-English report with prioritised recommendations. No obligation.
