About us

An independent IT partner that speaks plain English.

IT Remedies has helped businesses get more from their technology since 2005. We are small enough to know every client personally, and experienced enough to handle complex projects.

Who we are

Independent, experienced and responsive.

IT Remedies is an independent IT services provider for small and medium-sized businesses. We work with clients in London and the Home Counties, and nationwide through our partner network, across all business sectors.

Our dedicated team of support and project management staff take your business goals and turn them into technology solutions. From design and implementation through to support and growth, we manage the whole environment: hardware, cloud services, network components and communication systems.

  • Plain English, not jargon, at every stage
  • Responsive, prompt, reliable and efficient support
  • Vendor-independent advice, so the solution fits you
  • Microsoft Partner and Cyber Essentials certified
Two engineers reviewing a tablet beside server racks in a data centre
How we work

From first conversation to long-term partnership.

  1. UnderstandWe start by learning how your business works, what is holding it back and where you want to go.
  2. AssessA review of your infrastructure, security and cloud set-up gives us a clear baseline and priorities.
  3. DeliverWe design and implement the right solution, selecting hardware, cloud services and suppliers on your behalf.
  4. Support and growProactive monitoring, regular reviews and a team that knows your systems keep you moving forward.
Our background

Built on financial services discipline.

Paul Bradshaw founded IT Remedies in 2005, after 15 years of IT and consulting experience in financial services in the City of London. That background shaped how we work: secure by default, carefully documented and focused on business outcomes.

Since then we have worked with organisations in healthcare, transport, manufacturing, construction, legal, professional services and UK local government. In 2024 we broadened our focus from traditional IT support to business technology, helping clients use technology as a driver of growth, not just a cost to manage.

For larger strategy and transformation work, our sister practice Trustpoint Consulting provides Microsoft 365, Azure and Power Platform consultancy, backed by the same team.

Colleagues around a table joining wooden gears together, representing teamwork
Meet the team

A close-knit team focused on you.

We focus on customer satisfaction, delivery and continuous improvement. As an independent provider, we work with a range of suppliers to deliver the right solution for each client.

Paul Bradshaw, Director of IT Remedies

Paul Bradshaw

Director

Paul started IT Remedies in 2005, having previously spent 15 years in IT and consulting in financial services in the City of London. Since then he has worked with sectors including healthcare, transport and manufacturing.

Paul is involved in the business day to day, driving our philosophy of using IT to deliver business benefits. Outside work he enjoys a busy family life, follows and sponsors his son’s football team, PSA, and enjoys DJing and making music with technology.

Nicola Bradshaw, Accounts Manager at IT Remedies

Nicola Bradshaw

Accounts Manager

Nicola has worked in accounting roles across health and leisure, merchant banking, food and drink, and resourcing. She manages all aspects of the daily accounting and financial running of IT Remedies.

Away from work, Nicola enjoys time with her family, supporting her son’s football and meeting up with friends.

Let’s talk about your IT.

Tell us what is working, what is not and where you want to be. We will come back with practical, plain-English advice.